Instructional design services

We can support any phase of the instructional design process, whether you need a complete solution or specific services.

New Course Development

Start from scratch

Create a new course from scratch or from existing source material. This follows a thorough instructional design process to ensure the best outcomes for learners.

We work with your subject matter experts to understand learning objectives, audience needs, and desired outcomes. Our instructional designers then create a comprehensive course design that delivers real capability transfer.

Includes:

  • Needs analysis and goal setting
  • Learning solution design
  • Course outlining and activity design
  • Content development
  • Storyboarding for digital assets
  • Multimedia production
  • Platform build and configuration
  • Quality assurance and testing

Course Redesign

Refresh your existing course

Refresh and enhance your existing course with new content, improved engagement, or updated delivery methods. We review your current course and create a tailored redesign plan based on your goals and learner needs.

Includes:

  • Review of existing course
  • Redesign recommendations
  • Content development
  • Multimedia production for new elements
  • Platform updates and reconfiguration
  • Quality assurance

eLearning Design and Build

Expert design, done for you

Interactive modules from concept to completion. We transform your content into engaging interactive eLearning modules. Starting with detailed storyboards, we design the learner experience and then build fully functional modules ready for deployment.

Includes:

  • Detailed storyboarding from your content
  • Screen-by-screen layouts
  • Interaction design and visual direction
  • Navigation flow
  • Assessment design
  • Complete eLearning module development
  • Testing and quality assurance

Materials and Resources

Additional resources for your programs

Materials for facilitators and learners. Working with your team, we create comprehensive materials and resources that support your learning program across all delivery modes.

Examples:

  • Facilitator guides with timing and notes
  • Participant workbooks and handouts
  • PowerPoint presentations
  • Activity instructions
  • Assessment materials
  • Learning journals and worksheets
  • Reference guides and job aids
  • One-pagers and quick reference
  • Digital resources and downloads

Project Management

Expert oversight for your project

Our project managers ensure smooth delivery from start to finish. We coordinate all moving parts, manage timelines, facilitate stakeholder communication, and keep your project on track.

What we do:

  • Project planning and coordination
  • Timeline and milestone management
  • Resource allocation and scheduling
  • Quality assurance oversight
  • Risk identification and mitigation

Best for:

  • Multi-course program development
  • Organisation-wide learning initiatives
  • Projects with multiple internal stakeholders
  • Programs with strict deadlines or compliance requirements

Multimedia production

Enhance your learning programs with professional multimedia assets. Our production team creates custom videos, animations, graphics, and printed materials designed specifically for learning impact.

Video Editing

Raw footage, to final cut

Professional video editing including intro and outro screens, overlays with stock or provided images. Higher fidelity options available on request.

  • Professional editing
  • Overlays and graphics
  • Stock or provided images
  • Basic animations
  • Audio enhancement

Animation

Ideas in motion

Storyboarding and development of animated video content. We create engaging animations that explain complex concepts clearly.

  • Line style animations
  • 2D full-colour animations
  • Motion graphics
  • Explainer videos

Graphic Design

Look the part, every time

Creation of custom visual assets including banners, thumbnails, badges, certificates, and custom diagrams.

  • Course banners and thumbnails
  • Digital badges
  • Certificates
  • Custom diagrams and infographics
  • Visual templates
  • Brand assets

Desktop Publishing

On brand resources

Desktop publishing of custom resources such as worksheets, handouts, learning journals, and other materials.

  • Participant workbooks
  • Learning journals
  • One-pagers and job aids
  • Worksheets and handouts
  • Reference guides
  • Templates

Integrations and platform management

Maximise the value of your Academy platform with expert integration and platform management services. We connect your technology stack, configure complex integrations, and provide ongoing platform management to ensure everything runs smoothly and efficiently.

Platform Support

Full support, from start to finish

We provide comprehensive platform management services to keep your Academy running smoothly and ensure optimal learner experiences.

  • Platform settings and feature management
  • Template library creation and management
  • Catalogue setup and maintenance
  • User administration
  • Course and cohort setup
  • Enrolment management
  • Regular reporting
  • System updates and optimisation

Integration Assistance

Get your systems talking

Partner with our technical experts to connect Academy with your technology stack. Together, we'll plan and implement integrations with corporate systems, single sign-on, HR platforms, and other critical tools.

  • Single sign-on (SSO) setup
  • HR system integrations
  • API implementation guidance
  • Custom integration planning

When you need more support

Sometimes a question needs a conversation. Reach out to our team during business hours and get clarity on anything that's unclear.

Let's discuss your needs

We'll help you identify the right combination of support services for your organisation. Whether you need help with specific challenges or comprehensive support, we're here to create a solution that works for you.