Guided Builds

Your build, our guidance.

Perfect for organisations with internal learning design capabilities who want expert guidance and hands-on platform training. We work collaboratively with your team to build courses while upskilling your people.

We guide you through creating your program in Academy, your team builds the course with our support, and you come away with the skills to build future courses independently.

Includes project planning and scoping, platform training and guidance, regular check-ins and reviews, technical troubleshooting, best practice recommendations, and quality assurance support.

Best for teams with learning design experience who are building internal capability on a moderate budget.

COURSE REBUILDS

Elevate your existing courses in Academy

We can rebuild your existing courses on Academy. We review the existing course, provide options for structure and learning activities, and build your courses so you can launch faster.

Best for organisations moving from another LMS to Academy, or those with existing course content.

Includes:

  • Review of existing course on current platform
  • Guidance on content transfer
  • Program rebuild
  • Testing and quality assurance

COURSE MIGRATIONS

Move seamlessly to Academy

Migrating from another platform to Academy? We handle the transfer of your existing portfolio, maintaining content quality and improving the learner experience where possible.

Best for organisations moving from another LMS to Academy, those with existing course content, or for projects where speed to market is critical.

Includes:

  • Review of existing courses and content
  • Migration planning and timeline
  • Content rebuild in Academy
  • Testing and quality assurance

YOU SCRIPT, WE BUILD

Bring your content, we'll build your course

You know your content best. Provide us with a detailed course outline or storyboard using our template, and we'll handle the build and setup.

Best for teams with great content but without technical platform expertise.

How it Works:

  • We provide you with our course outline or storyboard template
  • You complete the template with your content, activities, and structure
  • We build the course in Academy or Guroo Pro following your specifications
  • You review and provide feedback
  • We make adjustments and deliver the finished course

COURSE RECONTEXTUALISATION

Adapt your existing courses for new audiences

We can make modifications to an existing Academy course for a new audience or context. We can adapt content, activities, and assessments while maintaining learning value.

Options for Recontextualisation:

  • Audience-specific examples
  • Industry recontextualisation
  • Delivery format changes
  • Assessment modifications
  • Branding updates

Includes:

  • Review of existing course
  • Change planning and scoping
  • Course recontextualisation
  • Quality review

TECHNICAL SUPPORT

Help when you need it

Access technical support for troubleshooting and platform questions. Our friendly, Australia-based support team is here Monday to Friday during business hours to help you resolve issues and answer questions.

Includes:

  • Platform troubleshooting
  • Technical questions
  • Bug reports
  • Account assistance

Other support options

If these services aren't quite what you need, take a look at our self-service resources and professional services.

Self-Service Resources
Our self-service resources provide everything you need to build and manage on your own, including platform onboarding, knowledge base, video tutorials, and technical support.
Explore self-service resources

Professional Services
Want us to handle the heavy lifting? Our professional services team can design, build, and manage your programs from start to finish.
View professional services

Let's discuss your needs

We'll help you identify the right combination of support services for your organisation. Whether you need help with specific challenges or comprehensive support, we're here to create a solution that works for you.